Minor complications in postage and delivery can easily become a major headache. It takes vigilance and a focus on quality to make sure changes in regulations, rates, procedures and technology don’t cause missed opportunities or unplanned costs and delays.

We know when change is coming, and can help you prepare.

When you work with Harte-Hanks, you get an insider’s knowledge of the USPS. We’re active on the Board of the Mailer’s Council, the Postmaster General’s Mailer’s Technical Advisory Committee (MTAC), the Association of Postal Commerce (PostCom), and the Direct Marketing Association (DMA). We consult at all levels in the USPS to help create or change regulations, policies and procedures to benefit mailers.

Harte-Hanks is also one of the first companies certified for full-service Intelligent Mail Barcode (IMB) and for Mail Preparation Total Quality Management (MPTQM), sponsored and regularly audited by the USPS. Combine these with our proprietary tracking and transportation management, and you’ll see our focus on optimizing your mail to move quickly and easily to your customers.

With our complete understanding of postal regulations and our experience handling billions of mail pieces each year, we’ll help you make better decisions on the size, shape and format of your mailings. And if trouble arises, we’ll leverage our deep relationships to find the cause and get it fixed fast.

For more than three decades, we've invested in improving quality at all levels of the post office, to ensure that your mail gets where it needs to be and delivers the return you need.