Harte-Hanks.com > Services > Contact Center > Back office solutions
Leading the way from the back office.

Operational excellence sets Harte-Hanks contact center programs apart. And that same superior level of service defines our back office solutions as well.


Our clients have come to realize both reduced costs and increased efficiencies through partnering with Harte-Hanks. We bring more than 30 years of experience managing back office solutions for our domestic and international customers, and offer a range of solutions that include:


  • Application Development
  • Application Quality Assurance
  • Application Testing
  • Business Intelligence Report Creation
  • Business Reply Cards
  • Data Conversion
  • Data Entry
  • E-mail Response
  • Knowledgebase Process Outsourcing
  • Order Verification and Confirmation
  • Payment Processing
  • Rebate Processing
  • Scanning UPC
  • Social Community Monitoring
  • Trade Show Forms
  • Website Updates

Our customers

Great companies who rely on Harte-Hanks for direct marketing that produces real results.

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Capabilities

Everything you need to improve your marketing ROI. Solution overviews, fact sheets, and other downloads.

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Case Studies

Read case studies about our solutions in action.

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Events

Direct marketing experts on the go. See where we’ll be!

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Webinars

Attend an upcoming webinar or watch a recorded session!

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White Papers

Get insight on how data drives today's multichannel, integrated marketing programs.

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