Q. How is Harte-Hanks viewed in the marketplace?

A.As a recruiter for Harte-Hanks, I often speak with individuals who have either used our solutions as a customer, or competed against us as a competitor. These are the people whose views are very valuable to us. The message I consistently hear from these individuals is loud and clear -- Harte-Hanks is highly respected across the board.

Q. Why do you think Harte-Hanks has earned such a respected reputation?

A. There are many reasons. First of all, we have an incredibly comprehensive and diversified set of services and products. Also, each of our businesses is staffed with highly talented, passionate and dedicated individuals -- truly some of the best you will find anywhere. We have been in business for a long time (over 80 years), and we have a proven long-term record of having the people, processes and technology to deliver superior results to our customers.

Q. Who are the typical customers of Harte-Hanks?

A. The first word that comes to mind is diversified. Our client base comprises many Fortune 1000 companies -- some of the most recognizable names in retail, financial services, high-tech, automotive, pharmaceuticals, telecommunications and healthcare.

We have a high retention rate with our customers, which we attribute to the value we deliver, the depth and breadth of our capabilities, the insights we provide and the passion of our people to do great work for every client who relies on us. Many of our customers are change agents within their industry, and share our passion for being the best in the world at what they do.

Q. Is Harte-Hanks financially stable?

A. Here is a fact -- since we went public for the second time in 1993, we have achieved an operational profit each quarter. That is over 60 consecutive quarters and counting. Our strong balance sheet provides us with a solid foundation to fund growth initiatives and support our customers. Through good times and challenging times, we remain committed to financial integrity and performance.

Q. Is Harte-Hanks competitive with your compensation and your benefits?

A. We are. If we weren’t, we would not have so many long-term employees (which I believe is a significant competitive advantage we enjoy). We study the market and offer well thought-out and attractive compensation plans as well as a comprehensive benefits package including medical, dental, life, 401(k), disability, education, employee assistance, flexible spending accounts, paid time off and employee referral bonus plans.

Q. What are some challenges Harte-Hanks faces?

A. Let’s be realistic -- no company is perfect, and Harte-Hanks is no exception to this. Our competition is keen. We continually need to improve everything we do to stay out front. Economic swings can affect our business (and that of our customers). Regardless of the times, competition for the most talented people can be a challenge. But all of these challenges can actually be turned into opportunities, and the people who can figure out how to do this are the types of people we are looking for.

Q. What types of people are successful at Harte-Hanks?

A. In addition to those who know how to create opportunities out of challenges, we look for those who are willing to go the distance for their customers. Those who really know their personal strengths, and know how best to leverage them. Those who are highly motivated, committed and have a passion to succeed. Those who have good judgment. Those who are proactive. Those who have high integrity. Those who possess expertise in their chosen field. Those who want to be an important part of a proven, results-oriented company. I know I’ve mentioned a lot of characteristics, but I do believe that each one is important in order to be successful at Harte-Hanks.

Q. What types of career opportunities does Harte-Hanks offer?

A. We offer plenty of opportunities at all levels and across myriad disciplines. The key is to work together to match the right people with the right positions. For existing Harte-Hanks employees, we love to see our people grow, build on their strengths, and reach their full potential. We offer formal and informal programs to facilitate this. But ultimately, where you want to go and how successful you are is really up to you!

Q. How can I find out more about Harte-Hanks?

A. There certainly is a lot of excellent information on the Harte-Hanks Web site. In addition, some of our businesses have their own Web sites including www.aberdeen.com, www.hartehanksmi.com, www.mzl.com, and www.trilliumsoftware.com. We also encourage you to talk with our employees, our partners and those with whom we do business.

Q. How do I apply for an opportunity?

A. Just browse our career opportunities by selecting that option from our Careers page. Enter your search criteria to find the most applicable opportunities. If you believe that there may be a match, and you share our passion to be the best, please apply online. We’d love to talk with you.