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Aberdeen Group Analyst Insight Report: "The 2012 Omni-Channel Retail Experience

Register below to receive a FREE copy of the Aberdeen Group’s Analyst Insight report, “The 2012 Omni-Channel Retail Experience” to learn about the state of omni-channel retail operations and how retailers are aligning their brands across channels for a seamless shopping experience.

This comprehensive report reveals insight into the state of omni-channel operations for 80 organizations. Highlights include:

  • The key performance criteria that distinguish those that lead from those that follow
  • What constitutes a leading approach to omni-channel retailing
  • Insight into how leaders use metrics
  • Best-in-class enabling technology
  • How leaders use data

The report also offers a real-world example as well as key takeaways and recommendations for both followers and leaders that want to improve their omni-channel retailing efforts.

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