crmevolution

The Evolution of Social CRM

This presentation is now available for OnDemand viewing.

Thank you for your interest in our on-demand webcast: The Evolution of Social CRM. 

Session outline:  Social media opportunities are easy to see – acquiring fans and followers to receive messages from a brand, branding opportunities and getting 1:1 with customers. But the real opportunity that can truly impact your brand marketing is social intelligence.

Listren to this pre-recorded session to learn how to capitalize on the social revolution and understand how to make a greater impact on all of your business plans by integrating social media and gaining social intelligence.  In this session you will learn:

  • What is social listening
  • How to collect and use social intelligence data
  • Best practices and examples of social campaigns
  • The advantage of integrating social into your overall marketing plans
  • How we bring it together with RMSocial, our Social CRM suite of offerings

Also in this session you will learn the top 3 things to do now to improve your social footprint and strengthen your brand.

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