This presentation is now available for OnDemand viewing.
Thank you for your interest in our on-demand webcast: The Evolution of Social CRM.
Session outline: Social media opportunities are easy to see – acquiring fans and followers to receive messages from a brand, branding opportunities and getting 1:1 with customers. But the real opportunity that can truly impact your brand marketing is social intelligence.
Listren to this pre-recorded session to learn how to capitalize on the social revolution and understand how to make a greater impact on all of your business plans by integrating social media and gaining social intelligence. In this session you will learn:
- What is social listening
- How to collect and use social intelligence data
- Best practices and examples of social campaigns
- The advantage of integrating social into your overall marketing plans
- How we bring it together with RMSocial, our Social CRM suite of offerings
Also in this session you will learn the top 3 things to do now to improve your social footprint and strengthen your brand.
Register below to get access to the recording.